Terms and Conditions

Effective Date: [Insert Date]

Welcome to Henosis Care! These Terms and Conditions ("Terms") govern the use of our website www.henosiscare.com ("Website"), the services, products, and all content provided by Henosis Care ("we," "our," or "us"). By using or purchasing from this Website, you agree to comply with and be bound by these Terms.

Please read these Terms carefully. If you do not agree with any of these Terms, you must not use our Website or purchase our products.

1. Definitions

• "Customer" refers to any individual or entity that uses our Website or purchases products.
• "Products" refers to the aromatic cosmetics, skincare products, essential oils, and other items sold on Henosis Care.
• "Website" refers to www.henosiscare.com, the online store operated by Henosis Care.

2. General Conditions

• We reserve the right to modify, update, or remove any part of these Terms at any time without prior notice. Any changes will be reflected on this page, and your continued use of the Website after such changes constitutes your acceptance of the revised Terms.
• We may refuse service to anyone at any time for any reason, including but not limited to violation of these Terms.

3. Product Information and Availability

• We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, pricing, or availability are complete, accurate, or current. If a product is listed at an incorrect price, we reserve the right to cancel or refuse orders at our discretion.
• All products offered for sale are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

4. Pricing and Payment

• All prices listed on the Website are in INR (Indian Rupees) unless otherwise stated.
• Payment for products must be made at the time of purchase. We accept various payment methods, including credit/debit cards, online wallets, and bank transfers.
• We use secure payment gateways to process payments. However, Henosis Care is not responsible for any issues related to payment processing outside of our control.

5. Shipping and Delivery

• We offer shipping within India and internationally. Shipping charges and estimated delivery times will be displayed at checkout.
• Henosis Care is not responsible for delays caused by the shipping provider or customs procedures.
• Please ensure that your shipping information is correct. We are not liable for any misdeliveries resulting from incorrect or incomplete address information provided by the Customer.

6. Returns and Refunds

• We offer a 14-day return policy for products that are unopened and in their original packaging. If you receive a damaged or defective product, please contact us within 7 days of receiving your order for a resolution.
• To request a return or refund, please contact our support team at support@henosiscare.com.
• Products that are opened or used are not eligible for return or refund due to hygiene and safety concerns.

7. User Responsibilities

• You agree to use our Website for lawful purposes and not to engage in any activity that could harm, disrupt, or damage the Website or any services provided.
• You agree not to use the Website to transmit any harmful or malicious content, including viruses, malware, or spyware.
• You must provide accurate and complete information during registration and checkout. Any false or misleading information may result in the cancellation of your order and/or account.

8. Intellectual Property

• All content on this Website, including but not limited to text, images, logos, graphics, and software, is the property of Henosis Care and is protected by copyright laws.
• You may not copy, distribute, reproduce, or create derivative works from any content on the Website without prior written consent from Henosis Care.

9. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

10. Limitation of Liability

• Henosis Care is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Website.
• Our total liability to you, whether in contract, tort (including negligence), or otherwise, will not exceed the amount paid by you for the products or services in question.

11. Governing Law and Jurisdiction

• These Terms and Conditions are governed by the laws of India.
• Any disputes arising from these Terms shall be resolved in the competent courts of Chennai, Tamil Nadu, India.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: support@henosiscare.com
• Address: 8/1A, Strotten Muthiah Street, Chennai - 600 001, INDIA
• Contact: +91-788 832 8650

13. Disclaimer of Warranties

• We make no representations or warranties regarding the accuracy, reliability, or completeness of the content on the Website or the performance of our products.
• The Website and its content are provided "as is" and without any warranties of any kind, either express or implied.

14. Force Majeure

• Henosis Care will not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, government actions, or any other event that is outside of our control.

15. Indemnity

• You agree to indemnify, defend, and hold harmless Henosis Care, its directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, or expenses arising from your use of the Website or violation of these Terms.

Conclusion

By using our Website and making purchases, you acknowledge and agree to the Terms outlined above. If you have any questions, feel free to contact us at support@henosiscare.com.